Privacy Policy

The data controller for personal data collected through this website is:

• Company: ALSERVINCA — Almacenadora de Servicios Industriales C.A.
• Tax ID: J-30215410-3
• Address: Zona Industrial Municipal Norte, Av. Este-Oeste #4, Parcela 133, Galpón 64-124, Valencia 2003, Carabobo, Venezuela
• Email: info@alservinca.com

We collect the following personal data when you use our contact and quote forms:

• Full name
• Company name
• Email address
• Phone number
• Information about required services and merchandise type
• Any additional information you choose to share in the message field

Additionally, through Google Analytics we collect anonymous website usage data (pages visited, session duration, approximate geographic location, device type) to improve our services.

The personal data we collect is used exclusively to:

• Respond to your quote requests and inquiries
• Contact you with a commercial proposal
• Manage the business relationship if you decide to use our services
• Improve our website functionality and content through usage analytics
• Display relevant advertising related to our services

We do not use your data for automated decision-making or profiling for purposes other than those stated above.

This website uses the following third-party services that may receive or process data about your visits:

We do not sell, rent or share your personal data with any third parties beyond the services described above.

This site uses first-party cookies (essential for functionality) and third-party cookies (Google Analytics, Google Ads). For detailed information about the cookies we use, see our Cookie Policy.

Personal data collected through our forms is retained for as long as necessary to attend to your request and, if a commercial relationship is established, for the duration of that relationship plus any legally required period.

Analytical data collected by Google Analytics is retained according to the data retention settings in our account (maximum 14 months).

You have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data when it is no longer necessary
• Object to the processing of your data for advertising purposes
• Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at: info@alservinca.com

ALSERVINCA adopts reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. However, no internet transmission system is 100% secure, and we cannot guarantee the absolute security of transmitted information.

We reserve the right to update this Privacy Policy when necessary, for example in response to changes in our operations or applicable law. The current version will always be available on this page with the date of last update.

If you have questions about this Privacy Policy or about the processing of your data, contact us at: info@alservinca.com or write to us at Zona Industrial Municipal Norte, Av. Este-Oeste #4, Parcela 133, Galpón 64-124, Valencia 2003, Carabobo, Venezuela.